Securus is a technology solution provider given that it allows the inmates to communicate with their family and friends in a safe manner. The headquarter of Securus is in Dallas, Texas and serves about 1.2 million inmates in North America, about 3450 public safety, correction and law enforcement agencies. Additionally, they offer emergency services when the need arises in terms of public information, investigation, biometric analysis, incident management, monitoring products, inmate self-service in pursuit of a quality life for all the people including the inmates. For me, that is incredible, offering the inmates an opportunity to feel safe, valued and cared for despite the less freedom.
It is amazing how the company keeps improving the quality of services offered by adopting new technologies as soon as they are in the market. In 2007, the company was just a brand leader in the correction facilities in offender management system. However, by 2016, the company has introduced a new system that would be effective in controlling contraband cell phones. This year, Securus Technologies has upgraded to provide wireless containment solution that denies the contraband cell phones from connecting with mobile phones. Improved technology without compromise of quality and safety is something remarkable. Also, the rates for the audio and video calls by the inmates are affordable given that rates are all-inclusive.
Customers Review on this Technology
Customers are thrilled by these rates especially after understanding it also incorporates security charges and other expenses. The clients are also happy given that the prices of products are not fixed but negotiable and ones that the correctional facilities can discuss. Also, there are various products to suit the needs of different clients. For the long term inmates, monthly options are preferred but for shorter term ones one-time payments are available at affordable charges. This is a great technology that impacts the society positively.
Securus Technologies is an American based prison technology company that is headquartered in Dallas, Texas. The tech firm was founded in 1986 with offices in Texas, Carrollton, Allen, Atlanta, and Georgia. Securus Technologies is a significant employer with an estimated 1000 employees stationed in their various offices.
The vast number of employees has enabled the firm to handle the huge number of clients, where the company is reported to have signed contracts with over 2,600 correctional facilities across the U.S and Canada. Securus Technologies is a recognized leader in offering comprehensive and innovative technical solutions to correctional facilities and security agencies worldwide. The company also has a responsive customer service team that focuses on specialized needs of corrections and law enforcement agencies.
In 2016, the firm announced that it had invested more than $600 million in patents, technologies, and acquisitions in just three years. In the same year, Securus Managed Access Solutions received approvals in more than five departments of correction facilities. In 2017, Securus Technologies announced their Wireless Containment Solution, which is aimed at preventing contraband cell phones from connecting to the cellular networks. The innovation will help in curbing the manufacture and selling of contraband cell phones, which has recently hit the mobile phone industry.
Comments from customers of Securus Technologies
In October last year, Securus Technologies published some facility customer comment on the use of technology in solving and preventing crimes inside and outside the correctional facilities. The comments were from conversational emails and letters sent by prison and jail officials throughout the United States. In one of the comments, a customer whose identity was masked thanked Securus Technologies for their assistance in a case where they used information from the phone calls to get search warrants for a corrupt staff member. In another comment, a client whose identity was also hidden revealed that calls were monitored and information was gathered regarding inmates abusing alcohol, use of cellular devices inside the facility, possible conversations of money transfers, and selling drugs in the facility.