Securus Technologies is an American based prison technology company that is headquartered in Dallas, Texas. The tech firm was founded in 1986 with offices in Texas, Carrollton, Allen, Atlanta, and Georgia. Securus Technologies is a significant employer with an estimated 1000 employees stationed in their various offices.
The vast number of employees has enabled the firm to handle the huge number of clients, where the company is reported to have signed contracts with over 2,600 correctional facilities across the U.S and Canada. Securus Technologies is a recognized leader in offering comprehensive and innovative technical solutions to correctional facilities and security agencies worldwide. The company also has a responsive customer service team that focuses on specialized needs of corrections and law enforcement agencies.
In 2016, the firm announced that it had invested more than $600 million in patents, technologies, and acquisitions in just three years. In the same year, Securus Managed Access Solutions received approvals in more than five departments of correction facilities. In 2017, Securus Technologies announced their Wireless Containment Solution, which is aimed at preventing contraband cell phones from connecting to the cellular networks. The innovation will help in curbing the manufacture and selling of contraband cell phones, which has recently hit the mobile phone industry.
Comments from customers of Securus Technologies
In October last year, Securus Technologies published some facility customer comment on the use of technology in solving and preventing crimes inside and outside the correctional facilities. The comments were from conversational emails and letters sent by prison and jail officials throughout the United States. In one of the comments, a customer whose identity was masked thanked Securus Technologies for their assistance in a case where they used information from the phone calls to get search warrants for a corrupt staff member. In another comment, a client whose identity was also hidden revealed that calls were monitored and information was gathered regarding inmates abusing alcohol, use of cellular devices inside the facility, possible conversations of money transfers, and selling drugs in the facility.